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Shipping & Returns
Shipping & Returns
Shipping--Door To Door shipping
* International shipping is handled by INTERNATIONAL EMS from China,within 1 week time delivery usually. * All orders will be insured for the full purchase amount, and can be tracked at the EMS website.
* All international shipments are shipped via EMS express mail ONLY,
and We do not use regular Air Mail for international orders. That is
why you can enjoy free shipping and great discount offering here.Save
more money now enjoying real brand new quality. * We are a
professional online dealer and ask EMS express ship the items for
us.Please make sure you are at home when the packages will be arrived. * All the shoes will be mailed inside another box!! * After placing an order,you can track your order online with clicking the botton of "Order Tracking" at the website!
if you need to faster, you can choose the TNT,DHL,UPS,FENDEX ,but it pay shipping fee :35 usa dollars
A. Exchanges policy -
All
exchanges must be addressed within 5 days of receiving products. In
order to make an exchange, all boots must be in original, unworn, dead
stock condition, with original packing or you will not qualify for an
exchange. Exchanges can only be made if the products were factory
defects and/or it was under our mistake.
reasons for exchange are customer chose wrong size/wrong color/wrong style/customer decides no longer wants.
We
will exchange if we sent incorrect products or products are factory
defective. A 15% Restocking Fee MAY Be Applied To Exchanges Depending
On Each Circumstance; It May Be Waived Depending On The Circumstance Of
The Order.
B. Returns Policy 1.we
are committed to your complete satisfaction. You must contact us before
sending the items back All items sent back to us must be in their
original condition.I.E not worn, altered or washed, with all tags
attached. 2. If returning items for a refund, all returned
items are subjet to a 15% returning fee, Shipping and handling charges
are non-refundable. 3. We don’t cover the shipping cost of
returns or exchanges, you will be responsible for the shipping and
handling costs, Additionally,we recommend that you add tracking and
insurance for your own protection.as we can`t be responsible for lost
shipments.
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